Prompt Engineering for Businesses

A Conversation with Airkit.ai's Ismaen Aboubakare

Author

AI For All
October 19, 2023

Hello readers!

On this week’s podcast, Ryan and Neil speak with Ismaen Aboubakare, Head of Developer Advocacy at Airkit.ai, about how businesses can get started with prompt engineering to take full advantage of LLMs and the power of open-source in shaping the AI market for businesses.

Why You Won’t Want to Miss This

  1. Discover the significance of prompts in the AI realm and get introduced to prompting techniques for optimal outputs.

  2. Learn about the emerging role of a prompt engineer and understand their crucial part in integrating AI into businesses.

  3. Understand how prompt engineering invites diverse expertise and how domain knowledge can be more valuable than technical understanding.

  4. Explore the rapid evolution of open-source LLMs and the value they offer in terms of control, data privacy, performance, and cost efficiencies.

  5. Get practical steps and use cases for adopting AI into your business that are low-risk and perfect for those just getting started.

Our Favorite Moment

“The ultimate way to learn how to prompt is to just spend time using these models. You can see all the different models that are being released, there's no documentation on how do we use these. There's documentation on how to make a request to the model, but how do you get the best output? What are the best practices? The companies that are building out these models, I think they're still figuring out what the full potential of these models is.”

— Ismaen Aboubakare

Getting Started with Prompt Engineering

Meet Ismaen Aboubakare

Ismaen Aboubakare is the Head of Developer Advocacy at Airkit.ai. Prior to joining Airkit, Ismaen worked at Microsoft as a Power Platform Customer Engineer and a Consultant. He also worked as a software engineer at GE Capital. Ismaen has several certifications from Microsoft, including Worldwide Communities - Community SME 2020, Accessibility in Action, Architecting Microsoft Azure Solutions, 70-534, and Microsoft 365 Certified: Security Administrator Associate.

Learn More About Airkit.ai

Airkit.ai, which was acquired by Salesforce, helps brands automate and scale their customer service capabilities using the latest AI agent capabilities powered by generative AI (GPT-4, specifically). Whereas most legacy ‘AI-powered’ tools have operated as little more than generic FAQ respondents, businesses can now extend their customer service teams’ reach by incorporating AI agents that can do everything from sending a replacement product and issuing a refund to changing an address and rescheduling an appointment.